Terms of Service

Article 1 Definitions

The definitions of terms used in these Terms of Service (hereinafter referred to as "these Terms") are as follows:

"Member" means a customer who is a corporation, organization, association, or individual who has agreed to these Terms and applied for the use of this Service, etc. as defined in Article 2 in accordance with the procedures prescribed by the Company.

"Operation Manager" means a person designated by a Member as an administrator who has the authority to conduct contracts and other procedures related to each service with the Company on this Site and to authorize Users to access and use this Service, etc. as defined in Article 2.

"User" means a person who is designated by an Operation Manager and authorized to access and use this Service, etc. as defined in Article 2, regardless of whether it is paid or free.

"Members" and "Users" are collectively referred to as "Members, etc."

Article 2 Purpose

These Terms stipulate the terms and conditions for using the "Specified Skilled Worker Level 2 Food Service Industry Skills Measurement Test Practice Questions" (hereinafter referred to as "this Site") operated by Toyota Planning (hereinafter referred to as "the Company"). Members, etc. shall use this Service, etc. in accordance with these Terms.

For the handling of personal information, please refer to the Privacy Policy of this Service, etc. (hereinafter referred to as "Privacy Policy") and Article 5-2 of these Terms.

Article 3 Contract Formation

1. The usage contract for this Service, etc. (hereinafter referred to as "this Contract") shall be established when a customer who wishes to use this Service, etc. agrees to the contents of these Terms and Privacy Policy, registers member information, and submits an order form in the format designated by the Company (hereinafter referred to as "Order Form Application") or applies by the method designated by the Company on this Site (hereinafter referred to as "Web Application"), and the Company accepts such application. Additionally, Members shall apply for and purchase this Service, etc. after agreeing to these Terms and Privacy Policy and confirming that Users have agreed to these Terms and Privacy Policy.

2. Members, etc. may use this Service, etc. from the date on which the Company accepted the application in the preceding paragraph (hereinafter referred to as "Contract Establishment Date") or from a date separately agreed upon with the Company.

3. When a minor wishes to use this Service, etc., the consent of a legal representative is required. When a minor becomes a Member, etc., it shall be deemed that the legal representative has consented to the use of this Service, etc. and the contents of these Terms and Privacy Policy.

4. Even when a specific department of a corporation applies for a contract, this Contract shall be established between the Company and the corporation, and the corporation shall have the rights and obligations under this Contract.

Article 4 Members, etc.

1. Customers shall obtain qualification as Members, etc. when they register an email address and other information required by the Company and this Contract is established between the customer and the Company based on the preceding paragraph. The ID for logging into this Service, etc. shall be the corporate account ID and the registered email address or login ID.

2. By obtaining qualification as Members, etc., customers can use courses and this Service, etc. provided by the Company. Among Members, those who use this Service, etc. free of charge (hereinafter referred to as "Free Members") may use this Service, etc. within the scope designated by the Company, and the Company shall not bear any obligation to provide this Service, etc. or other obligations stipulated in these Terms to Free Members.

3. Members have an obligation to properly manage Users, and when Users violate these Terms, Members shall bear joint responsibility with Users. When Users violate these Terms, the Company may deem that Members have violated these Terms. When Users engage in acts that violate these Terms and laws within this Service, etc. and cause damage to the Company or third parties, Members and Users shall be jointly responsible for compensating for such damage.

Article 5 Management of Member Information

1. Members shall guarantee that member information such as email addresses is true and accurate. When there are changes to member information such as email addresses, Members shall promptly change the member information on this Service, etc. themselves or notify the Company of the change by email or other written means. The Company shall not be liable for disadvantages arising to Members, etc. due to inability to use this Service, etc. or other reasons when emails cannot be delivered to Members due to incorrect email addresses.

2. Members, etc. shall manage member IDs, etc. at their own responsibility. The management and use of corporate account IDs, registered email addresses or login IDs, and passwords (hereinafter referred to as "Member IDs, etc.") shall be entirely the responsibility of Members, etc.

3. Member IDs, etc. may only be used by Members and Users. Members shall not transfer, sell, lend, or otherwise dispose of Member IDs, etc., and such disposals shall have no effect on the Company.

4. The Company shall be sufficient to confirm the identity of Members and access authority only by verifying Member IDs, etc., and shall not be obligated to confirm the identity of Members by any other method or means.

5. The Company shall not bear any responsibility for damage caused by third parties using Member IDs, etc. or by use, transfer, sale, lending, etc. by methods other than those designated by the Company.

6. When Members lose or have their Member IDs, etc. stolen, or when it becomes clear that they are being used by third parties, Members shall immediately notify the Company and follow instructions from the Company.

7. The Company may use member information (email addresses, etc.) for various information notifications to customers, including notifications of temporary suspension of service provision.

Article 5-2 Use and Entrustment of Members' Personal Information

1. Members, etc. agree that the Company collects and uses Members' personal information for the purposes of use specified in the Privacy Policy. Please be sure to refer to the Privacy Policy via the link.

2. The Company's use of personal information includes using personal related information such as web page browsing history, search history, access history including location information, access analysis data, cookies, etc., which the Company obtains or collects from affiliate sites, data analysis tool providers, advertisement delivery destinations, and other partners (hereinafter referred to as "Partners"), by linking it with Members' personal information, and Members, etc. agree to such use by the Company.

3. The Company's use of personal information includes providing Partners with personal related information such as web page browsing history, search history, location information, access analysis data, cookies, etc. collected by Partners, by linking it with personal related information obtained by the Company such as Members' registration status with the Company and purchase status of specific courses and accompanying services, and Members, etc. agree to such use by the Company and Partners.

4. Members shall obtain consent from Users in advance regarding the handling of personal information stipulated in the preceding paragraphs and Privacy Policy when using this Service, etc.

5. Members, etc. are deemed to have agreed to the handling of personal information in the preceding paragraphs and Privacy Policy when using this Service, etc.

Article 6 Description of this Service, etc.

1. The Company strives to ensure accuracy in the description of this Service, etc. to the extent possible. However, the Company does not guarantee that this Service, etc. or other content of this Site is accurate, complete, commercially useful, reliable, up-to-date, or error-free.

2. The Company does not guarantee that information published on this Site and all content of this Service, etc., products, sample versions, downloadable booklets, etc. (hereinafter referred to as "Content") is always available for viewing, browsing, etc., and may delete, modify, etc. Content at any time, and shall not be liable for compensating for any damage arising to Members due to such deletion, modification, etc.

Article 7 Usage Fees

1. Members shall pay the usage fees stipulated in the Order Form by the payment deadline stipulated in the Order Form and by the method stipulated in the Order Form to the Company when (i) applying through Order Form Application, and pay the usage fees stipulated on this Site by the payment deadline stipulated on this Site and by the method stipulated on this Site to the Company when (ii) applying through Web Application. Transfer fees and other fees related to payment shall be borne by Members.

2. When the Company changes usage fees, it shall notify Members of such changes in advance by a method separately determined by the Company, and when this Contract is renewed based on Article 20, Paragraph 2, the changed usage fees shall apply. Even when usage fees are changed, the Company shall not refund the difference from the usage fees at the time of purchase to Members for products and services already purchased by Members, nor shall the Company charge Members for such difference. Please understand this in advance.

3. When Members delay payment of usage fees, Members shall pay delay damages to the Company at an annual rate of 14.6%.

Article 8 Exchange, Cancellation, Returns, and Refunds

1. Due to the nature of the products, cancellation, returns, and refunds are not possible for this Service, etc., except for the exceptions stipulated in this Article. Please understand this in advance.

2. When the Company cannot make corrections and there are no circumstances attributable to Members, etc., but this Site cannot be used, Members may cancel this Contract and receive a refund only when notifying the Company by email or in writing within 8 days after contract establishment. When there are physical products or physical accompanying materials that come with products or services, please send all such physical products and physical accompanying materials to the Company. Refunds will be made after arrival at the Company.

3. The Company's responsibility regarding defects in this Service, etc. shall be limited to what is stipulated in this Article. The Company shall not bear any other damage compensation liability (including lost profits and opportunity losses) or compensation responsibility.

Article 9 Copyright and Intellectual Property Rights

1. All copyrights of Content are owned by the Company, and Content is protected by copyright law. Patents, utility model rights, design rights, business reputation, and other intellectual property rights or business interests related to inventions, devices, designs, trademarks, know-how, ideas, etc. contained in Content (collectively referred to as "Intellectual Property Rights, etc." together with Content copyrights) belong to the Company.

2. Members, etc. may use Content only for their own use (however, Users' own use is limited to the scope permitted by Members. The same applies hereinafter). It is strictly prohibited for Members, etc. to reproduce or modify Content without permission, and to use it beyond their own use in any form, including sales, transfer, redistribution, lending, public transmission, etc.

3. When Members, etc. violate copyright law, etc. or infringe upon Intellectual Property Rights, etc. belonging to the Company as stipulated in Paragraph 1 of this Article, the Company may cancel member registration at its discretion, and Members, etc. shall bear legal responsibility to the Company (including responsibility for receiving injunction requests, damage compensation responsibility, and criminal penalties) and shall be liable for compensating for all damage arising to the Company due to such violation or damage.

4. Regarding Content created by Members, etc. (hereinafter referred to as "Original Content"), all rights and ownership are retained by Members. Patents, utility model rights, design rights, business reputation, and other intellectual property rights or business interests related to inventions, devices, designs, trademarks, know-how, ideas, etc. contained in Original Content (collectively referred to as "Original Content Intellectual Property Rights, etc." together with Original Content copyrights) belong to Members. However, this does not prevent Members from attributing Original Content Intellectual Property Rights, etc. to Users based on Members' employment regulations and other internal rules or agreements between Members and Users. The Company cannot make any claims regarding Members' Original Content.

5. The Company shall not reproduce or modify Original Content without Members' permission, and shall not use it in any form, including sales, transfer, redistribution, lending, public transmission, etc.

Article 10 Prohibition of Transfer

Without the Company's prior written consent, Members may not transfer, assign, set security interests, or otherwise dispose of their position under this Contract or rights or obligations based on these Terms to third parties.

Article 11 Withdrawal

Members may withdraw from this Service, etc. by notifying in advance according to the method determined by the Company. However, the Company shall not bear any obligation to return fees already paid, and Members shall not be exempted from the obligation to pay the full amount of usage fees already incurred due to the conclusion or renewal of this Contract.

Article 12 Rights Infringement of Products and Services

1. The Company provides Content based on laws in effect at the time of writing and production, and does not bear the obligation to always provide the latest information in accordance with subsequent revisions. The Company shall make reasonable efforts to ensure that Content does not infringe upon intellectual property rights and other rights of third parties, but does not guarantee that Content always complies with the latest laws or does not infringe upon intellectual property rights and other rights of third parties.

2. When, contrary to the preceding paragraph, Content contains errors that clearly violate established interpretations of laws in effect at the time of writing and production, or when it infringes upon intellectual property rights and other rights of third parties, the Company shall provide Content without such clear errors or infringement. The Company's responsibility regarding the content of Content shall be limited to what is stipulated in this Article, and the Company shall not bear any other damage compensation liability (including lost profits and opportunity losses) or compensation responsibility.

Article 13 Suspension of Provision of this Service, etc.

The Company may temporarily suspend the provision of all or part of this Service when the following circumstances occur. In such cases, the Company shall endeavor to notify Members by email, etc. as much as possible in advance. However, in urgent cases, the Company may temporarily suspend the provision of all or part of this Service, etc. without prior notice to Members.

  1. When regularly or urgently conducting system maintenance related to this Service, etc.
  2. When provision of this Service, etc. becomes impossible due to natural disasters such as earthquakes, fires, tsunamis, floods, water leakage, power outages, or interference by third parties, etc.
  3. When services of businesses necessary for providing this Service, etc., such as server companies and payment system companies, are stopped due to failures, maintenance, etc.
  4. When the Company determines that temporary suspension of this Service, etc. is necessary for other reasons.

Article 14 Prohibited Acts by Members

Members, etc. shall not engage in the following acts when using this Site and this Service, etc. Members shall also have the obligation to ensure that Users comply with this Article.

  1. Acts of infringing upon copyrights, intellectual property rights, etc. of the Company, other Members of this Service, etc., and other third parties.
  2. Acts of defamation, slander, and damaging property, credit, and reputation against the Company, other Members of this Service, etc., and other third parties.
  3. Acts of solicitation, defamation, slander, damaging property, credit, and reputation, and infringing upon privacy, portrait rights, and other rights against other Members of this Service, etc. and other third parties.
  4. Acts of modifying programs and databases of this Site and this Service, etc., or reverse engineering.
  5. Acts of accessing this Site from computers, smartphones, tablet devices, etc. infected with computer viruses and other harmful programs.
  6. Acts of illegally using other Members' Member IDs, etc.
  7. Acts that violate laws or public order and morals, or have the potential to do so.
  8. Acts that aid or incite crimes or criminal acts.
  9. Acts that cause damage to the Company or service users, or acts that interfere with the Company's or other companies' operations or business.
  10. Other acts that the Company deems inappropriate.

Article 15 Exclusion of Antisocial Forces

1. When it becomes clear that the other party, the other party's agent regarding the conclusion of this Contract, or the person who mediated the conclusion of this Contract is an antisocial force (meaning organized crime groups, members of organized crime groups, quasi-members of organized crime groups, companies related to organized crime groups, corporate racketeers, social movement racketeers, special intelligence violent groups, and other groups or individuals who pursue economic benefits using violence,威力 (force), or fraudulent methods. The same applies hereinafter), Members and the Company may immediately terminate this Contract for the future by notifying the other party in writing without requiring demand.

2. When the other party engages in any of the following acts by themselves or using third parties, Members and the Company may immediately terminate this Contract for the future by notifying the other party in writing without requiring demand:

  1. Violent demanding acts.
  2. Unreasonable demanding acts beyond legal responsibility.
  3. Acts of using threatening language or violence in relation to transactions.
  4. Acts of spreading rumors, using deception or force to damage credit, or interfering with business.
  5. Other acts equivalent to the preceding items.

3. When it becomes clear that the other party to a contract concluded in relation to this Contract (hereinafter referred to as "Related Contract") or the other party's agent regarding the conclusion of the Related Contract or the person who mediated the conclusion of the Related Contract is an antisocial force, Members and the Company may request the other party to take necessary measures such as canceling the Related Contract.

4. When the other party refuses to take necessary measures without justifiable reason despite being requested to do so based on the preceding paragraph, Members or the Company may immediately terminate this Contract for the future by notifying the other party in writing without requiring demand.

5. Except for the cases stipulated in the preceding paragraphs, when it becomes clear that directors, auditors, employees, or other constituents of the other party are antisocial forces, or that the other party is cooperating or involved in the maintenance, operation, or management of antisocial forces through funding or other means, or engaging in any exchange or involvement with antisocial forces, Members and the Company may immediately terminate this Contract for the future by notifying the other party in writing.

6. A party who terminates this Contract or individual contracts based on this Article shall not bear liability for compensating for damage arising to the other party due to such termination.

Article 16 Cancellation of Membership

When Members fall under any of the following, the Company may immediately take necessary measures such as canceling membership, terminating contracts, or suspending provision for such Members without prior notice. In such cases, fees already paid shall not be returned.

  1. When Members or Users engage in acts falling under Article 14 "Prohibited Acts by Members."
  2. When Members or Users engage in acts violating these Terms other than the preceding item.
  3. When it becomes clear that false information was reported during member registration or member information changes.
  4. When fees are unpaid or when payment of fees is delayed.
  5. When there is no use of this Service, etc. for 90 days or more and there is no response to contact from the Company.

Article 17 Disclaimer

1. Under no circumstances shall the Company be liable for damage arising from circumstances not attributable to the Company, damage arising from special circumstances regardless of the Company's foreseeability or whether there was notification from Members, indirect damage, incidental damage, data loss, or lost profits.

2. Members, etc. shall backup and save information sent or registered to this Site at their own responsibility, and the Company does not guarantee the preservation of such information on this Site. When information sent or registered to this Site by Members, etc. contains adult content, violent acts, or other content that the Company considers inappropriate, or when file capacity is excessive and may cause problems in system operation, the Company may request Members, etc. to delete such information, and when voluntary deletion by Members, etc. is not made, the Company may delete such information at its discretion.

3. Preparation and maintenance of computers, smartphones, software, and other equipment, communication lines, and other communication environments necessary for receiving provision of this Service, etc. shall be conducted at Members' own expense and responsibility, and the Company shall bear no responsibility when information owned by Members, etc. is lost or modified, or when equipment malfunctions or is damaged after Members, etc. install the Company's products and services on Members' computers, smartphones, etc.

4. Regarding transactions, communications, disputes, etc. arising between Members and Users or other third parties in relation to this Service, etc. or this Site, Members, etc. shall handle and resolve them at their own responsibility, and the Company shall bear no responsibility for such matters.

5. The Company does not guarantee anything not explicitly stipulated in these Terms regarding the provision status of this Site and this Service, etc., display speed, access possibility, usage status, non-occurrence of interruptions, etc.

6. When the Company fails to fulfill obligations based on these Terms or causes damage to Members due to tort, unjust enrichment, or any other circumstances attributable to the Company and the Company bears compensation liability, the amount of such compensation shall be limited to the total amount of usage fees for this Service, etc. that the Company actually received in the past year retroactively from the time when the cause of damage occurred. However, even when the Company causes damage to Free Members due to circumstances attributable to the Company, the Company shall not bear any compensation liability to Free Members.

Article 18 Compensation Liability of Members, etc.

1. When Members, etc. cause damage to the Company by violating these Terms or in relation to the use of this Service, etc., they must compensate the Company for such damage.

2. When Members, etc. receive claims from other Members, etc., Users, or other third parties or have disputes with them in relation to this Service, etc., Members shall handle such claims or disputes at their own expense and responsibility.

3. When the Company receives any claims from other Members, etc., Users, or other third parties for rights infringement or other reasons in relation to Members' use of this Service, etc., Members, etc. must compensate for amounts that the Company was forced to pay to such third parties based on such claims.

Article 19 Discontinuation of Provision of this Service, etc.

When there are reasonable grounds, the Company may close this Site or discontinue the provision of all or part of this Service, etc. In such cases, the Company shall notify Members in writing or by email at least 6 months before the discontinuation date.

Article 20 Validity Period

1. This Contract shall take effect on the date when this Contract is established for Members based on Article 3 and shall remain valid until (i) the usage period expiration date stipulated in the application form in the case of Order Form Application, or (ii) the expiration date of the usage period selected by Members at the time of application among the periods stipulated on this Site in the case of Web Application.

2. When neither the Company nor Members make any application for renewal refusal or changes to contract conditions by the dates specified below, this Contract shall be automatically renewed under the same conditions (however, when usage fees are changed based on Article 7, Paragraph 2, usage fees shall be the changed amounts) and shall continue to be renewed in the same manner thereafter.

  1. For annual contracts: 30 days before the usage period expiration date
  2. For monthly contracts: Usage period expiration date

Article 21 Confidentiality

1. In these Terms, "Confidential Information" means all information related to the Company's technology, business, operations, finance, organization, and other matters that Members are provided with, disclosed, or come to know from the Company in writing, orally, or through recording media, etc. in relation to this Contract or this Service, etc. However, the following shall be excluded from Confidential Information: (1) information that was already publicly known or already known when provided, disclosed, or learned from the Company, (2) information that became publicly known through publications, etc. due to circumstances not attributable to Members after being provided, disclosed, or learned from the Company, (3) information lawfully obtained from third parties with authority to provide or disclose without being subject to confidentiality obligations, (4) information independently developed without relying on Confidential Information, (5) information confirmed in writing by the Company as not requiring confidentiality.

2. Members shall use Confidential Information only for the purpose of using this Service, etc. and shall not provide, disclose, or leak the Company's Confidential Information to third parties without the Company's written consent.

3. Notwithstanding the provisions of Paragraph 2, Members may disclose Confidential Information based on orders, demands, or requests from laws, courts, or government agencies. However, when such orders, demands, or requests are made, Members must promptly notify the Company of such fact.

4. When Members reproduce documents or magnetic recording media, etc. containing Confidential Information, they shall obtain the Company's prior written consent, and management of reproductions shall be conducted strictly in accordance with Paragraph 2.

5. When requested by the Company, Members must promptly return or dispose of Confidential Information and all documents and other recording media containing or including Confidential Information and all reproductions thereof according to the Company's instructions without delay.

Article 22 Governing Law and Jurisdiction

Japanese law shall be the governing law of these Terms, and disputes arising between customers and the Company in relation to these Terms shall be subject to the exclusive agreed jurisdiction of Tokyo District Court as the court of first instance.

Article 23 Amendment of Terms

1. The Company may amend these Terms without prior written notice to Members.

2. When these Terms are amended, the Company shall announce the content of such amendment and the effective date of the change on this Site by the method prescribed by the Company by the effective date. When customers use this Service, etc. after the announced effective date, they shall be deemed to have agreed to such amendment.

[Established April 1, 2025]

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